We focus on the people you need to reach, convert, and retain.
Clients choose us to:
Evaluate
Objectively assess products, services, and experiences.
Improve
Radically optimise cross-channel journeys and experiences.
Explore
Investigate and solve complex business problems.
Launch
Rapidly develop, test, and launch new value propositions.
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What our clients think
“We have worked with Border Crossing UX for three years now on various projects. They truly understand how to help deliver a world-class user experience. Working with them is an absolute pleasure.”
“NHS 24 needed to complete a product deep dive which covered a number of areas. I cannot recommend them enough to anyone considering how to drive forward their digital ambitions and develop greater user insight across their digital estate and transformation strategies.”
“Border Crossing UX provided the expertise and support the National Galleries of Scotland needed and have become a trusted supplier.”
“Border Crossing UX get right inside the mind-set of your clients and work with utter dedication to deliver the results your business needs.”
“It is really important to us at NHS Highland to put people using our services first, and to design services around their needs to give them the best experience. The website is a key place to demonstrate this and we’ve had lots of positive comments about how straightforward and easy to use the new site is.”
Latest posts
Learning facilitation by being a participant
In this post, we’ll discuss how being a participant of a workshop can improve your facilitation skills. Any practical knowledge and expertise is strengthened by remembering what it feels like to be part of the experience. That’s why we truly think that this role reversal is something every user centred designer should regularly do.
Developing a truly collaborative and responsive design system in Figma
As Visual Designers, User Experience Designers, User Interface Designers, Product Designers, we naturally become comfortable with the tools that we use. My recent experience testing whether I could create a design system library that is fully functional and responsive in a new tool, has made me think differently about prototyping and prompted me to make the switch to Figma from Adobe XD.
People don’t care about your digital transformation – they just want their $#!T to work!
It might seem like a bold choice to give a talk about how people don’t care about digital transformation at a Digital Transformation Summit, but as an expert in User Research, Esther Stringer knows the importance of ensuring stakeholder buy in and giving users what they really want and need – something that works. This post gives an overview of the talk and its key takeawys.